Assessing Client's Needs:
Communication, understanding, and management are the core of individual and corporate services.
Cross-Cultural Communication/Understanding workshops increase employees' awareness and understanding of how culture influences...
- the quality of company products
- the quantity of production
- the cost of absenteeism
- the cost of delayed decision-making processes
- the value of time lost from misunderstandings - the lack of communication
To assess is to determine the significance of certain issues such as miscommunication, lack of motivation, team building, and sensitivity to one another in the workplace that impact overall performance, productivity, and profit. Often, individuals are not aware of their own cultural values and that of their co-workers; thus, cultural collisions happen and low morale develops.
Do you or your employees struggle with...
- Miscommunications or lack of communication?
- Lack of motivation, thus lack of performance?
- Lack of team spirit?
- Lack of sensitivity to one another?
- Recognition of personal cultural values, norms, behaviors and how they are perceived by others?
- Recognition of the cultural values of others, how to respond to them, and their impact on the work environment?
- Appreciation of self and others' values similarities and differences and how to make them assets in the work place?
- Self-correction of mind-sets and perception of others.
The highly interactive workshops provide participants with frames of reference and skills to become culturally competent and sensitive to others, thus improving their interpersonal skills and productivity performance. Do you and your employees know how values influence concepts and behaviors such as the following, but not limited to
- Individual Responsibility vs Group Thinking - Consensus Circles
- Build Trust - the glue of the workplace
- Individualistic yet patient, restrained, respective of collectivistic orientation
- Competition vs Cooperation
- Assertive yet sensitive
- Independent vs Dependent
- Task-oriented, Rules vs Relationships
- Communication Processes: High Context vs Low Context
- Decision-making: Deductive vs Inductive
- Teambuilding, Relationships, Trust
- Horizontal vs Hierarchy - Vertical Society
- Interpreting Time and Space Globally; Time is Money vs Time to build Relationships
- Conflict Resolution, Saving Face
- Informal vs Formal Protocol
- Control vs Harmony with Nature and Others
- Motivation: Achievement vs Harmony, again, relationships
- Self-determination vs Fate